Global Karavan d.o.o.

Privacy and cookies

Who processes your data

The data controller is DRUŠTVO ZA SAOBRAĆAJ, TRGOVINU I USLUGE GLOBAL KARAVAN DOO, BEOGRAD (ZEMUN), registered at Pećinačka 20, 11273 Batajnica, Beograd, Srbija, Serbia. Tax ID (PIB) 105789627, company registration number 20460750.

For any question about your data, write to [email protected] or call +381 63 34 64 02.

What we collect

  • The details you enter in the contact form: your name, company, email address, phone number and the content of your inquiry.
  • Technical data your browser sends on every visit (IP address, device and browser type). Our server and the Cloudflare network process it to keep the site running and protected.
  • Visit statistics (pages viewed, approximate location, device type), only if you accept analytics cookies.

Why we process it

We use contact form data to answer your inquiry and prepare a transport quote. The legal basis is taking steps at your request before entering into a contract.

We process technical data on the basis of our legitimate interest in keeping the site available and secure.

We process visit statistics only on the basis of your consent, which you can withdraw at any time.

We do not sell your data and we do not use it to send marketing messages.

Cookies

The site uses two kinds of cookies.

  • Essential cookies: technical cookies set by the Cloudflare network that protect the site and the contact form from automated requests. The site cannot run securely without them, so they do not require consent.
  • Analytics cookies: Google Analytics (for example _ga) and Google Tag Manager, which we use to measure visits. They are set only after you click "Accept" in the cookie notice.

Changing your choice

You can change your choice at any time through the "Cookie settings" link at the bottom of every page. You can also delete cookies in your browser settings.

Who else processes data

  • Google Ireland Limited: visit statistics (Google Analytics, Google Tag Manager), only with your consent.
  • Cloudflare, Inc.: delivery of the site, protection against attacks and the Turnstile check on the contact form.
  • Mapbox, Inc.: the map on the Contact page. When the map loads, your browser sends technical data to Mapbox servers.

Some of these providers also process data outside the Republic of Serbia and the European Union.

How long we keep data

We keep contact form inquiries for as long as the communication and the business relationship last, and afterwards for as long as the law requires for business records.

Your rights

You have the right to access your data, have it corrected or erased, restrict its processing, receive it in a portable format and object to its processing. You can withdraw your consent to analytics at any time.

Send your request to [email protected]. If you believe the processing is unlawful, you can lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection of the Republic of Serbia. Visitors from the European Union can also contact the supervisory authority in their own country.

Changes

We may update this text when the way the site works or the law changes. The current version is always on this page.

Last updated: 11 November 2026.